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If you require further assistance finding the product or service you’re looking for, our dedicated team of experts are on hand to help.

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Technical & Aftersales Support

Technical Support

Our dedicated technical team strives to ensure you have all the support you need when it comes to Altecnic products. Whether it’s offering expert advice on product specifications, troubleshooting complex issues, or providing in-depth training courses, we’re committed to being your trusted partner. With a focus on delivering reliable solutions and personalized assistance, we’re always available to guide you every step of the way, ensuring you get the most out of our products.

Technical Training

Altecnic Academy is our digital learning platform, where you can access FREE CIBSE Accredited CPDs delivered by industry experts at a time that suits you. You can also book face-to-face CPDs by filling out the Contact Us form.

Find Out More

Technical Advice & Site Visits

The Altecnic technical team are also available for site visits where appropriate to assist with warranty claims and provide advice on system design and optimisation.

Contact Us

Product Feedback

If you have any suggestions about how we can improve our products, please do not hesitate to get in touch by completing the form on the contact us page.

Contact Us

Spare Parts

We have extensive stocks of spares for a range of products. If you need a part code or help identifying which spare you need, please contact our Technical Team.

Contact Technical Team

Find A Stockist

Already know the part you need? All spares are available via our distribution network consisting of over 3,000 suppliers across the UK.

Find A Stockist

Need more help?

  • Frequently Asked Questions

    Please find the most commonly asked customer questions.

    View FAQs

  • Video Library

    Our Technical Manager, Ed Morris, discusses the features and benefits of our products.

    Visit the Video Library

  • Contact us

    Get in touch now with your questions, enquiries and orders.

    Contact us
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